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FAQ’s: Frequently Asked Questions
 
 How do I care for and maintain the look of natural stone?
Please take a moment to read the Do’s and Don’ts below to ensure the most long lasting quality for your stone.

DO’s
- Dust mop floor frequently.
- Clean surfaces with mild detergent or stone soap (ask us).
- Use coasters under all glasses, particularly those containing alcohol or citrus juices.
- Use trivets or mats under hot dishes and placemats under china, ceramics, silver or other objects that can scratch the surface.
- Thoroughly rinse and dry the surface after washing.
- Blot up spills immediately.

DON’Ts
- Use vinegar, lemon juice or other cleaners containing acids on marble, granite, limestone or onyx surfaces.
- Place hot items directly on the stone surface.
- Use cleaners that contain acid such as bathroom cleaners, grout cleaners or tub & tile cleaners.
- Use abrasive cleaners such as dry cleansers or soft cleansers.

SPILL REMOVAL:
Blot the spill with a paper towel immediately. Don't wipe the area, it will spread the spill. Flush the area with plain water and mild soap and rinse several times. Dry the area thoroughly with a soft cloth. Repeat as necessary if the stain remains.

STAIN REMOVAL:
Identifying the type of stain on the stone surface is the key to removing it. If you don't know what caused the stain, play detective. Where is the stain located? Is it near a plant, a load service area, an area where cosmetics are used? What color is it? What is the shape or pattern? What goes on in the area around the stain?

Surface stains can often be removed by cleaning product or household chemical. Deep-seated or stubborn stains may require using a poultice or calling a professional.    
 
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Some information in this section is courtesy of Marble Institute of America
(c) 1995 M.I.A. "Care & Cleaning for Natural Stone Surfaces" catalog
 
 
Address: 22950 Quicksilver Drive, Dulles, VA 20166
Phone: 703-661-2701    |    Fax: 703-661-2704    |    E-mail: info@nekainc.com

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